Suite 35, 135- Cardigan Street, Carlton, Vic 3053 Australia

CROWD CONTROL SERVICES

CROWD CONTROL

A crowd controller is a person who is employed or retained to maintain order at any public place by doing any of the following:

  • screening entry into a premises
  • monitoring or controlling behaviour in a premises
  • removing any person from a premises

Crowd controllers may otherwise be engaged in maintaining order in any such place, unless that person is doing nothing more than securing or checking that persons allowed admission have paid to be admitted or have invitations or passes allowing for admission.

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Crowd controlling is a highly skilled occupation and one that demands great communication and technical skill, as well as significant attention to detailed and the ability to review and mitigate risk.
Each crowd controller is assessed on their presentation, ability to communicate clearly and effectively and their customer service centric attitude while ensuring optimum safety and security.Our crowd control management techniques and methods include:
  • controlling entry into venues or events;
  • crowd profiling, monitoring and communicating on crowd and individual behavior;
  • dealing with potentially aggressive, abusive or violent behavior;
  • administering and coordinating ‘first response’ i.e. first aid or critical care
  • coordinating emergency evacuation of a venue or event
  • liaising with emergency service personnel
  • supervising and advising on RSA
Since our beginning in 2009, Crownland Security has been providing Crowd Control Services to venues and events across Victoria.
We have had ‘0’ claims regarding ‘Negligence’ or ‘Excessive Use of Force’, against our crowd controllers or our clients.
Professional Presentation
Excellent Communication
Utmost Awareness
Sound Threat Awareness
Early Intervention
Excellent Negotiation
Customer Centric Attitude
9/10
Times our Crowd Controllers can achieve an amicable outcome avoiding the use of force.
“Safety and Security”
within a licensed venue
or event, is everyone’s
responsibility; the Agent
(security provider), the Host (Licencee)
0
Is the number of:
WorkCover Claims
Excessive Use of Force Investigation by Police
2009 to Current
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